Due to team and company growth, we are seeking an experienced team leader for a local financial services group.
The Team Leader, Client Support is responsible for managing a high-performing team of client service specialists to deliver efficient, high quality client service across pension and trust administration activities. The role emphasises maintaining strong client relationships, championing operational excellence, and ensuring company processes are executed in line with service standards, policies and regulatory expectations.
The post holder will guide, develop, and support team members to build a multi-skilled, cross trained unit capable of managing a wide variety of clients and concurrent operational tasks. The role requires strong oversight, sound judgement, and the ability to influence positive outcomes for clients, distribution partners and service providers.
Candidates should ideally have 3+ years of Pension administration and / or Trust administration experience.