Senior Manager, Change

Overview We're looking for an experienced Senior Manager, Change to join our Technology and Change leadership team at Skipton International, based in Guernsey or Jersey . This is a senior, hands‑on role with enterprise‑wide accountability for the governance, prioritisation and delivery of a complex change portfolio. You will champion modern change practices, embed a proportionate change framework, and ensure initiatives deliver safely with measurable value. Working closely with the CIO, Executive Committee and Board, you'll lead project managers, business analysts and the PMO, shaping a product‑aligned, agile approach that supports the business strategy. Strong executive presence, commercial acumen and influencing skills are essential. Key Accountabilities Change strategy & governance Define and continuously improve enterprise change frameworks, standards and governance. Ensure consistent, high‑quality delivery with clear outcomes and benefits. Own portfolio budgeting, cost forecasting and benefits realisation across opex and capex. Ensure all material changes have robust impact assessments, readiness plans and approvals. Provide clear reporting on progress, risks, dependencies and critical path. Portfolio oversight Oversee the end‑to‑end change portfolio across projects and programmes. Ensure prioritisation aligned to capacity, strategic value and funding. Identify and manage cross‑programme risks, dependencies and delivery conflicts. Embed best practices including critical path analysis and PI planning. Maintain standardised portfolio reporting and demand vs capacity discipline. Stakeholder & leadership engagement Build trust, credibility and influence at all levels. Drive effective executive sponsorship and decision‑making. Coach leaders to maximise adoption and value. Deliver high‑quality ExCo and Board communications. Proactively address stakeholder risks impacting delivery or outcomes. Capability building Establish and lead a Change community of practice and change champions. Build internal capability through training and coaching. Define quality standards and ensure proportionate change delivery. Manage supplier partnerships to balance capacity and specialist skills. Embed continuous improvement across the Change function. Measurement & value realisation Ensure all initiatives have clear, measurable benefits. Own and track benefits realisation plans against agreed baselines. Monitor and explain variance between planned and realised benefits. Report financial, operational, risk and customer outcomes. Ensure strong audit and assurance outcomes. Change delivery & execution Lead delivery across waterfall, agile, SAFe and hybrid models. Drive adoption of agile and product‑centric ways of working. Manage resourcing against demand to inform prioritisation decisions. Ensure operational readiness before go‑live. Enable smooth transition of change into BAU. Continuous improvement & maturity Improve change success rates, quality, cycle time and risk outcomes. Champion transparency, accountability and collaboration. Reduce reactive and high‑risk change through stronger planning and governance. Strengthen organisational change maturity with robust regulatory outcomes. Requirements Qualifications Degree‑educated or equivalent experience. Project or programme delivery qualifications (e.g. PRINCE2, MSP, APM, PMI, Scrum Master, AgilePM or equivalent). ITIL Foundation (desirable). Skills Strong executive and Board‑level stakeholder management and influencing skills. Deep knowledge of change methodologies (e.g. Prosci, Kotter) applied at scale. Strong commercial and financial acumen. Proven ability to build and lead high‑performing change teams. Confident decision‑maker with a curious, challenging mindset. Clear communicator able to simplify complex information. Experience 10+ years' experience in private sector organisations, including Financial Services. Senior leadership of enterprise‑level change portfolios. Track record delivering complex, high‑profile change end‑to‑end. Strong understanding of operational processes, technology and business change. Experience delivering change from inception through adoption and benefits realisation. Desirable Channel Islands Financial Services regulatory knowledge. Formal change management accreditation (e.g. PROSCI, APMG). To apply please visit - https://skiptoninternationallimited.peoplehr.net/Pages/JobBoard/Opening.aspx?v=9b36a024-52a4-48c4-9025-76d8e72d836a