Customer Service Advisor/Collections Officer

We're looking for a customer service professional to join our friendly team. With a choice between two specialised paths to match your specific skills and experience, you'll act as a vital first point of contact, handling everything from moving house notifications and energy queries, to setting up standing orders and payment plans. You'll need a mix of empathy and some tech-savviness to investigate billing queries, manage debt resolution fairly, and support vulnerable customers. Bring your customer-first mindset and strong communication skills to work with us at the heart of island life. To apply please visit https://guernseyelectricity.pinpointhq.com/postings/da9b397a-8e61-4c2e-b9c1-d2e905856e53