Service Delivery Analyst – IT Support Services

Our client, a well-established technology solutions provider, is seeking a Service Delivery Analyst to join their Professional Services Team in Guernsey. The successful candidate will provide high-quality IT support to clients, both remotely and on-site, assisting with desktop, network, and server issues while ensuring excellent customer communication and service delivery. The role requires strong technical troubleshooting skills, attention to detail, and the ability to manage multiple priorities efficiently. Candidates should possess relevant IT qualifications, ideally with experience in Microsoft 365 and Azure environments. This is an excellent opportunity to join a respected firm offering professional development, certification support, and a collaborative working environment.