Sales Consultant

Do you see yourself growing your career in luxury retail? Can you build lasting relationships with clients beyond a single sale? Are you confident representing a prestigious brand with expertise and warmth? Join Mappin & Webb, a British luxury brand with over 240 years of heritage, as a Sales Consultant. You'll be part of a passionate team delivering exceptional client experiences in our elegant showrooms. What You'll Do: As a Sales Consultant, you'll be a key ambassador for Mappin & Webb, creating memorable experiences for every client. You'll: • Welcome clients and create a warm, professional showroom environment • Understand individual client needs and offer tailored product recommendations • Achieve personal and team sales targets through consultative selling • Maintain up-to-date product knowledge across jewellery, silverware, and watches • Support visual merchandising and uphold showroom presentation standards • Handle transactions with accuracy and discretion • Collaborate with your team to drive performance and share best practices • Continuously develop your skills through training and brand immersion • Represent the brand with pride, professionalism, and passion About You • Positive, "can-do" attitude • Passionate about delivering exceptional client experiences • Experience in a consultative retail environment • Motivated to exceed targets • Eager to learn and grow your product knowledge • A flexible team player who goes the extra mile To apply please email your application to v.taylor-beard@mappinandwebb.com