People & Culture Officer

Please be aware that although this role is advertised at Officer level, we are open to considering applicants from Senior Administrator to Senior Officer level. Who we are Saffery Trust is a director-led firm of individually expert, collectively exceptional people. We help clients to optimise their personal and business wealth and to create lasting legacies. We have the freedom and agility to act in the moment, and the wisdom and experience to plan for the long-term. Established in Guernsey in 1977, we are one of the largest independent private client firms in the island. As an accredited STEP Platinum Employer Partner, we offer great benefits, including: a competitive salaryflexible working and dress for your day policiesfull financial support and study leave for professional developmenttop-level health insurance for our peopleannual performance-based bonusese-bikes free for staff use and opportunities to take part in green initiativesregular sports and social events as well as opportunities to support local charities The role We’re looking for an enthusiastic People & Culture Officer who demonstrates our core values and wants to build a rewarding career within a top tier firm. This is a permanent contract with responsibility for the provision of administration and support services relating to all aspects of the people function across the trust group. The role holder will be a contributor in the development of various systems in line with new initiatives and/or improvements along with a proactive approach in relation to continued enhancement of processes. Confidentiality must always be maintained. You’ll be working in a friendly and progressive environment as a member of the team to undertake a broad range of duties including: Employee Journeypreparing correspondence and documentation across the employee life cycle and respond to and resolve day-to-day queries from employeesadministering the medical insurance scheme and the staff pension plan, liaising as required with the brokers assignedresearching and assisting with the organisation of wellbeing events and initiatives in line with the wellbeing strategytaking active involvement throughout the full recruitment process, which will include advising managers on recruitment matters and undertaking interviews, as required, along with responsibility for the on-boarding and induction of new employeesprocessing the monthly payroll along with the submission of the monthly returnsGeneral Housekeepingcollating data required for the Polymetrix salary survey submission along with analysis of the resultsresolving staff matters, sometimes of a difficult and sensitive nature, along with advising managers and directors on the best course of action, together with an awareness of when a matter should be escalated to a more senior team memberadhering to laws relating to employment, compliance and GDPR as well as in-house policies and proceduresassisting with the preparation of reports and statistics, as requiredperforming 4-eye checks in relation to draft correspondence, policies, procedures, payroll, recruitment offers, calculations and paymentsdeveloping Pinpoint and People HR and ensuring that team members and the wider firm have the necessary training/training guidescontributing to the agenda for weekly team meetings, ensuring that actions points assigned are followed up delivering ad-hoc projects as may be assigned very good technical knowledge and understanding to enable efficient delivery of a range of activities within the People and Culture arenawill have attained Level 3 CIPD Certificate and may be working towards Level 5 CIPD Diploma along with meeting your CPD requirementssolid understanding of local employment legislation and best practice along with an awareness of legislation within Switzerland, Cayman and UKeffective communication skills and the ability to converse with a range of people along with the ability to produce documentation of a slight to moderately complex nature with high attention to detail and accuracyability to identify and resolve slight to moderately complex issues, with support and directionpro-active and self-sufficient to meet deadlines and objectives, with support and direction as requiredability to work to specified standards and service levels along with demonstrating a wider thought process around tasks. Such as potential impact of actions and associated risk lead by example by evidencing a positive and committed approach