Administrator - Asset Services (12 Month Fixed Term Contract)

Job Description What is the opportunity? We have an exciting opportunity for an Administrator to join the Banking, Payment & Reconciliation Oversight team in Jersey for a 12 month fixed term contract. As an Administrator, you will provide effective administrative support to the Banking, Payment & Reconciliation team, business lines and Malaysian Operations. Some of your responsibilities will include, actively monitoring the services delivered by the Malaysian team, assisting with the collection of key performance/risk indicator data across our outsourced activities and support with the development of change requests or process changes to bring efficiencies across the operational teams. RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements. What will you do? Undertake process sampling/quality assurance on Banking, Payment & Reconciliation. Undertake process sampling/quality assurance across Banking & Payment products and services. Support the collection of KPI/KRI data and development of monthly reporting to the Outsourced Services Oversight Committee. Monitor outsourced Reconciliation and Investigation activity to ensure it is completed and performed in accordance with documented procedures. Support the maintenance and continuous development of test cases. Assist with the identification of processing efficiencies and work reduction practices by raising suggestions for change. Assist key business partners to ensure effective controls and services are performed in line with SLAs. Support the review and development of operational procedures and process maps. Escalation of risks identified to management for review Operations. Teams within WM Jurisdictions (Jersey, Malaysia, UK). What do you need to succeed? Must-have Experience of supporting Banking, Payment & Reconciliation activities within a high-volume business. A practical understanding of Banking & Treasury Products. Nice-to-have Some understanding of the products offered by the business lines. Basic knowledge of SWIFT What is in it for you? We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation Leaders who support your development through coaching and managing opportunities Opportunities to work with the best in the field Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Agency Notice RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details. #LI-SS2 Job Skills Critical Thinking, Detail-Oriented, Investment Operations, Investment Reporting, Office Tools, Systems Applications Additional Job Details Address: GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIER City: Saint Helier Country: Jersey Work hours/week: 36.25 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Contract (Fixed Term) Pay Type: Salaried Posted Date: 2025-10-27 Application Deadline: 2025-11-11 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.