This role involves the administration of local and international pension schemes working as part of the member services team.
Location
Guernsey,
Channel Islands
Duties for this role include, but are not limited to:
- Serving as the first point of contact for members via phone, email, and in-person interactions.
- Assisting members with inquiries regarding account information, services, and benefits.
- Maintaining accurate records of member interactions and transactions.
- Producing letters and documentation to be distributed to members.
- Payment of benefits using online banking systems.
Skills / Qualifications
Experience as an administrator in a pension/fund/trust or banking business is preferred. English and Maths at Grade C is essential.